Terms of Service

Please read these Terms of Service ("Terms," "Agreement") carefully before using the website located at 4-rivers.click (the "Website") or any services offered by 4 Rivers ("Company," "we," "us," or "our"). By accessing or using our Website, placing an order, or engaging with our services in any way, you ("User," "Customer," or "you") agree to be legally bound by these Terms. If you do not agree with any part of these Terms, you must discontinue use of our Website and services immediately.

1. Acceptance of Terms

By visiting, browsing, or using the 4-rivers.click website, submitting an order, creating an account, or otherwise interacting with any feature or functionality provided by 4 Rivers, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service, as well as our Privacy Policy, which is incorporated herein by reference.

These Terms constitute a legally binding contract between you and 4 Rivers under the laws of the United States. You represent and warrant that:

• You are at least 18 years of age, or if you are between the ages of 13 and 17, you have obtained the express consent of a parent or legal guardian;
• You have the legal capacity and authority to enter into this Agreement;
• You will use our services only for lawful purposes and in accordance with these Terms;
• All information you provide to us is accurate, current, and complete.

If you are accessing or using our services on behalf of a business, organization, or other legal entity, you represent and warrant that you have the authority to bind that entity to these Terms, and in that case, "you" refers to both you individually and that entity.

2. Description of Services

4 Rivers is a food-related business dedicated to providing customers with quality food products, dining experiences, meal ordering, catering services, and related offerings. Our Website serves as an informational and transactional platform where customers may:

• Browse our menu and food offerings;
• Place orders for delivery, takeout, or catering;
• Make reservations (where applicable);
• Access promotional offers, loyalty programs, and special deals;
• Obtain information about our ingredients, allergens, and nutritional content;
• Contact us for customer support, feedback, or inquiries;
• Subscribe to newsletters or promotional communications.

We reserve the right to modify, suspend, expand, or discontinue any aspect of our services at any time, with or without prior notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuation of services.

Our services are intended for personal, non-commercial use unless expressly agreed upon in a separate written agreement. Any use of our services for bulk commercial resale, unauthorized redistribution, or competitive intelligence gathering is strictly prohibited.

3. User Accounts and Registration

Certain features of our Website may require you to register for an account. When creating an account, you agree to:

• Provide accurate, truthful, and complete registration information;
• Maintain and promptly update your account information as necessary;
• Keep your login credentials confidential and not share them with any third party;
• Notify us immediately at [email protected] if you suspect any unauthorized access to or use of your account;
• Accept full responsibility for all activities that occur under your account.

We reserve the right to suspend or terminate your account at our sole discretion if we believe that your account information is false or misleading, or if you have violated any provision of these Terms. You may also delete your account at any time by contacting us at the information provided below.

4. User Obligations and Prohibited Activities

As a condition of using our Website and services, you agree to comply with all applicable federal, state, and local laws, regulations, and ordinances, including those of the United States. You further agree not to engage in any of the following prohibited activities:

4.1 General Prohibited Conduct

• Using our Website or services for any fraudulent, deceptive, or unlawful purpose;
• Impersonating any person or entity or misrepresenting your affiliation with any person or entity;
• Providing false, inaccurate, or misleading information in connection with your use of our services;
• Engaging in any conduct that restricts or inhibits any other user's use or enjoyment of the Website;
• Harassing, threatening, abusing, or intimidating any employee, agent, or representative of 4 Rivers or any other user.

4.2 Technical Prohibited Conduct

• Attempting to gain unauthorized access to any portion of our Website, servers, or databases;
• Using automated scripts, bots, crawlers, scrapers, or other similar tools to access, monitor, or copy our Website content without prior written consent;
• Uploading, transmitting, or distributing any malware, viruses, Trojan horses, or other harmful software;
• Interfering with or disrupting the integrity or performance of our Website or servers;
• Circumventing, disabling, or interfering with any security features of our Website.

4.3 Content-Related Prohibited Conduct

• Posting or transmitting any content that is defamatory, obscene, offensive, hateful, or otherwise objectionable;
• Submitting any false or misleading reviews, ratings, or feedback about our products or services;
• Reproducing, copying, distributing, or exploiting any portion of our Website content for commercial purposes without express written permission;
• Violating any intellectual property rights of 4 Rivers or any third party.

Violation of any of the above prohibitions may result in the immediate termination of your access to our services, and may expose you to civil or criminal liability under applicable law.

5. Orders, Payments, and Pricing

5.1 Order Placement

All orders placed through our Website constitute an offer to purchase our food products or services. We reserve the right to accept, decline, or cancel any order at our sole discretion. An order is not confirmed until you receive a written confirmation from us via email or the Website. We may cancel or modify orders due to product unavailability, pricing errors, suspected fraud, or other circumstances beyond our control.

5.2 Pricing

All prices listed on our Website are in United States Dollars (USD) and are subject to change without prior notice. Prices do not include applicable taxes, delivery fees, or service charges unless expressly stated. We make every effort to ensure that pricing information displayed on our Website is accurate; however, in the event of a pricing error, we reserve the right to correct such error and, if necessary, cancel the affected order with full refund.

5.3 Payment Terms

Payment for all orders is due at the time of purchase unless otherwise agreed in writing. We accept major credit cards, debit cards, and other payment methods as displayed on our Website. By submitting payment information, you represent and warrant that:

• You are authorized to use the payment method provided;
• All payment information submitted is true, accurate, and complete;
• You will promptly notify us of any changes to your payment information.

We use industry-standard encryption and third-party payment processors to handle your payment information. We do not store your full credit card details on our servers.

5.4 Refunds and Cancellations

Refund and cancellation policies may vary depending on the type of order or service. Please review our refund policy on our Website or contact us at [email protected] for specific information regarding your order. In general, once a food order has been prepared or dispatched, cancellations and refunds may not be available unless the product is defective, incorrect, or otherwise unsatisfactory due to our error.

5.5 Taxes

You are responsible for all applicable taxes, duties, and charges imposed by any governmental authority in connection with your use of our services. We reserve the right to collect applicable sales taxes as required by state and local law.

6. Food Safety, Allergens, and Nutritional Information

4 Rivers takes food safety seriously and complies with all applicable federal, state, and local food safety regulations, including those enforced by the U.S. Food and Drug Administration (FDA) and local health departments. However, we wish to advise all customers of the following:

• Allergens: Our food products may contain or come into contact with common allergens including, but not limited to, gluten, dairy, eggs, nuts, shellfish, soy, and other substances. While we make reasonable efforts to provide accurate allergen information, we cannot guarantee that any product is completely free from allergens or cross-contamination.
• Nutritional Information: Any nutritional information provided on our Website is for general informational purposes only and may not be fully accurate for all customizations or variations of menu items.
• Individual Responsibility: If you have a food allergy, sensitivity, or specific dietary requirement, you are solely responsible for verifying the suitability of any food product before consumption. We encourage you to contact us directly for detailed ingredient information.

By using our services and purchasing our food products, you assume all risks associated with food consumption, including risks related to allergens and personal dietary needs.

7. Intellectual Property Rights

All content on the 4-rivers.click Website, including but not limited to text, graphics, logos, images, photographs, video, audio, recipes, menus, software, code, and the overall design and layout ("Content"), is the exclusive property of 4 Rivers or its licensors and is protected by applicable United States and international intellectual property laws, including copyright, trademark, trade dress, and trade secret laws.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use our Website and Content solely for your personal, non-commercial purposes in connection with using our services. This license does not include the right to:

• Modify, reproduce, distribute, or create derivative works based on our Content;
• Use any data mining, robots, or similar data gathering or extraction methods;
• Download or copy our Content for the benefit of any third party;
• Use our trademarks, logos, or brand elements without prior written consent.

Any unauthorized use of our intellectual property may constitute a violation of applicable federal and state laws and may result in civil and criminal penalties. All rights not expressly granted in these Terms are reserved by 4 Rivers.

If you believe that any content on our Website infringes your intellectual property rights, please contact us at [email protected] with details of the alleged infringement, and we will investigate and respond in accordance with applicable law, including the Digital Millennium Copyright Act (DMCA).

8. Third-Party Links and Services

Our Website may contain links to third-party websites, applications, or services that are not owned or controlled by 4 Rivers. We provide these links for your convenience only and do not endorse, control, or assume any responsibility for the content, privacy practices, or terms of any third-party website or service. Your use of any third-party website or service is governed solely by the terms and conditions of that third party.

We encourage you to review the privacy policies and terms of service of any third-party websites you visit. We shall not be liable for any damages, losses, or claims arising from your use of or reliance on any third-party content or services.

9. Disclaimers and "As-Is" Basis

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, OUR WEBSITE AND SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. 4 RIVERS EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:

• IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT;
• WARRANTIES THAT OUR WEBSITE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS;
• WARRANTIES REGARDING THE ACCURACY, COMPLETENESS, RELIABILITY, OR TIMELINESS OF ANY CONTENT ON OUR WEBSITE;
• WARRANTIES THAT ANY DEFECTS IN OUR WEBSITE OR SERVICES WILL BE CORRECTED.

Some jurisdictions do not allow the exclusion of certain warranties, so some of the above exclusions may not apply to you. In such cases, our warranties are limited to the minimum extent permitted by applicable law.

We do not warrant the quality, safety, or suitability of any food product for any particular individual's dietary needs, health conditions, or preferences. You acknowledge that food consumption involves inherent risks and that you assume all such risks.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE UNITED STATES LAW, IN NO EVENT SHALL 4 RIVERS, ITS OWNERS, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUPPLIERS, LICENSORS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO:

• Loss of profits, revenue, data, goodwill, or business opportunities;
• Personal injury or property damage arising from your use of our services or food products;
• Unauthorized access to or alteration of your transmissions or data;
• Conduct of any third party in connection with our services;
• Any errors, omissions, or inaccuracies in our Website content.

IN ANY EVENT, OUR TOTAL AGGREGATE LIABILITY TO YOU FOR ANY AND ALL CLAIMS ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR OUR SERVICES SHALL NOT EXCEED THE GREATER OF: (A) THE TOTAL AMOUNT PAID BY YOU TO 4 RIVERS IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100.00 USD).

The limitations of liability set forth in this section shall apply regardless of the legal theory under which such damages are sought, including contract, tort, strict liability, or otherwise, and even if 4 Rivers has been advised of the possibility of such damages. Some states do not allow the limitation of certain types of liability, so these limitations may not apply to you to the extent prohibited by applicable law.

11. Indemnification

You agree to defend, indemnify, and hold harmless 4 Rivers, its owners, officers, directors, employees, agents, contractors, licensors, and affiliates from and against any and all claims, demands, actions, damages, losses, costs, liabilities, and expenses (including reasonable attorneys' fees) arising out of or in connection with:

• Your access to or use of our Website or services;
• Your violation of any provision of these Terms;
• Your violation of any applicable federal, state, or local law or regulation;
• Your violation of any third-party rights, including intellectual property rights or privacy rights;
• Any content or information you submit, post, or transmit through our Website;
• Any dispute between you and any other user or third party.

We reserve the right, at your expense, to assume exclusive control over the defense of any matter for which you are required to indemnify us. You agree to cooperate fully with our defense of such claims. You shall not settle any claim without our prior written consent.

12. Governing Law and Jurisdiction

These Terms of Service shall be governed by and construed in accordance with the laws of the United States of America and the laws of the applicable state in which 4 Rivers operates, without regard to any choice-of-law or conflict-of-law provisions that would cause the application of the laws of any other jurisdiction.

Subject to the dispute resolution provisions set forth in Section 13 below, you agree to submit to the exclusive personal jurisdiction of the federal and state courts located within the United States for the resolution of any dispute, claim, or controversy arising out of or relating to these Terms or your use of our services. You waive any objection to the exercise of jurisdiction over you by such courts and to venue in such courts.

If you are a consumer in a jurisdiction that mandates the application of that jurisdiction's local consumer protection laws, nothing in these Terms shall be construed to deprive you of the protections afforded under those mandatory laws, including consumer protection laws enforced by the Federal Trade Commission (FTC) under the FTC Act (15 U.S.C. § 45 et seq.).

13. Dispute Resolution

13.1 Informal Resolution

Before initiating any formal dispute resolution process, you agree to first contact us at [email protected] and attempt in good faith to resolve the dispute informally. We will attempt to resolve the dispute within thirty (30) days of receiving your notification. If we are unable to resolve the dispute informally within that period, either party may proceed to the formal dispute resolution process outlined below.

13.2 Binding Arbitration

EXCEPT FOR CLAIMS THAT QUALIFY FOR SMALL CLAIMS COURT, ANY DISPUTE, CLAIM, OR CONTROVERSY ARISING OUT OF OR RELATING TO THESE TERMS OR THE BREACH, TERMINATION, ENFORCEMENT, INTERPRETATION, OR VALIDITY THEREOF, INCLUDING THE DETERMINATION OF THE SCOPE OR APPLICABILITY OF THIS AGREEMENT TO ARBITRATE, SHALL BE DETERMINED BY BINDING ARBITRATION.

Arbitration shall be conducted by a recognized arbitration organization under its then-current rules and procedures. The arbitration shall be conducted in English, and the arbitrator's decision shall be final and binding on both parties. Judgment on the arbitrator's award may be entered in any court of competent jurisdiction.

13.3 Class Action Waiver

YOU AND 4 RIVERS AGREE THAT EACH PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS ACTION, CLASS ARBITRATION, COLLECTIVE ACTION, OR REPRESENTATIVE PROCEEDING. The arbitrator shall have no authority to conduct class arbitration proceedings. If a court finds that the class action waiver in this section is unenforceable, then the entire arbitration agreement shall be deemed void and unenforceable.

13.4 Exceptions to Arbitration

Notwithstanding the foregoing, either party may seek emergency injunctive or other equitable relief from a court of competent jurisdiction to prevent actual or threatened infringement of intellectual property rights, misappropriation of trade secrets, or other irreparable harm, without first engaging in informal dispute resolution or arbitration.

14. Term and Termination

These Terms shall remain in full force and effect for as long as you access or use our Website or services. We reserve the right to suspend or terminate your access to our Website or services at any time, with or without cause and with or without notice, including but not limited to situations where:

• You have violated any provision of these Terms;
• We determine that your conduct may harm 4 Rivers, its customers, or third parties;
• We are required to do so by applicable law or regulatory authority;
• We decide to discontinue all or part of our services.

You may terminate your use of our services at any time by ceasing to access our Website and, if applicable, deleting your account. Upon termination, your right to use our services will immediately cease, and any licenses granted to you under these Terms will be revoked.

The following sections shall survive termination of these Terms and your use of our services: Intellectual Property Rights, Disclaimers, Limitation of Liability, Indemnification, Governing Law, Dispute Resolution, and any other provisions that by their nature should survive termination.

15. Changes to Terms

We reserve the right to modify, update, or revise these Terms of Service at any time in our sole discretion. When we make material changes to these Terms, we will notify you by:

• Posting the updated Terms on our Website at 4-rivers.click with a new "Last Updated" date;
• Sending an email notification to the address associated with your account (if applicable);
• Displaying a prominent notice on our Website.

Your continued use of our Website or services after any such changes constitutes your acceptance of the new Terms. If you do not agree to the modified Terms, you must stop using our services immediately. We encourage you to review these Terms periodically to stay informed of any updates.

We will not make changes to these Terms that retroactively reduce your rights without providing adequate notice and, where required by applicable law, obtaining your consent.

16. Privacy and Data Protection

Your privacy is important to us. Our Privacy Policy, which is incorporated into and forms part of these Terms of Service, describes how we collect, use, disclose, and protect your personal information in connection with your use of our Website and services. By using our services, you consent to the collection and use of your information as described in our Privacy Policy.

If you are a resident of California, your use of our services may be subject to additional rights and protections under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), including the right to know what personal information we collect about you, the right to delete your personal information, and the right to opt out of the sale or sharing of your personal information. Please refer to our Privacy Policy for further information.

17. Electronic Communications

By using our Website or services, you consent to receiving electronic communications from us, including emails, text messages, and notices posted on our Website. You agree that all notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

If you have subscribed to our marketing or promotional communications, you may unsubscribe at any time by clicking the "unsubscribe" link in any promotional email or by contacting us at [email protected]. Please note that even if you opt out of promotional communications, we may still send you transactional communications relating to your orders or account.

18. Force Majeure

4 Rivers shall not be liable for any delay, failure, or non-performance of its obligations under these Terms to the extent that such delay, failure, or non-performance is caused by circumstances beyond its reasonable control, including but not limited to acts of God, natural disasters, floods, fires, earthquakes, epidemics, pandemics, government actions, civil unrest, labor disputes, supply chain disruptions, cyberattacks, or failures of third-party service providers.

In the event of a force majeure occurrence, we will use commercially reasonable efforts to notify you as soon as practicable and to resume performance of our obligations as soon as reasonably possible.

19. Severability

If any provision, clause, or portion of these Terms of Service is found to be invalid, illegal, or unenforceable under applicable law by a court of competent jurisdiction or an arbitrator, that provision shall be modified to the minimum extent necessary to make it valid, legal, and enforceable, or if no such modification is possible, it shall be severed from these Terms. The invalidity, illegality, or unenforceability of any provision shall not affect the validity or enforceability of any other provision of these Terms, which shall continue in full force and effect as if the invalid or unenforceable provision had never been included.

20. Waiver

No failure or delay by 4 Rivers in exercising any right, power, or privilege under these Terms shall operate as a waiver of that right, power, or privilege. No single or partial exercise of any right, power, or privilege shall preclude any further or other exercise thereof. Any waiver of any provision of these Terms must be made in writing and signed by an authorized representative of 4 Rivers to be effective.

21. Entire Agreement

These Terms of Service, together with our Privacy Policy and any other policies or agreements expressly incorporated herein by reference, constitute the entire agreement between you and 4 Rivers with respect to your use of our Website and services, and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, whether written or oral, regarding the subject matter hereof.

No modification or amendment to these Terms shall be effective unless made in writing and signed by an authorized representative of 4 Rivers, except as otherwise provided in Section 15 (Changes to Terms).

22. Assignment

You may not assign, transfer, delegate, or sublicense your rights or obligations under these Terms to any third party without the prior written consent of 4 Rivers. Any attempted assignment in violation of this provision shall be null and void. 4 Rivers may freely assign its rights and obligations under these Terms, in whole or in part, including in connection with a merger, acquisition, corporate reorganization, or sale of all or substantially all of its assets, without restriction and without notice to you.

23. Contact Information

If you have any questions, concerns, or inquiries regarding these Terms of Service, or if you wish to exercise any rights you may have under applicable law, please contact us using the information below:

We aim to respond to all inquiries within five (5) business days. For urgent matters relating to food safety or order issues, please contact us directly via email and mark your message as urgent.